Sr. Business Systems Analyst Catalyte - Portland, OR

RESPONSIBILITIES

Business Systems Analysis and Requirements Management

  • Quickly understands clients’ business issues and technical challenges as well as their organization and industry.
  • Collaborates with client Product Owner to understand and define the product roadmap and minimum viable product (MVP) for a project. Understands and supervises the production of requirements, specifications, and recommendations related to proposed solutions.
  • Reviews, analyzes and revises requirements, specifications, business processes and recommendations related to proposed solutions.
  • Creates and delivers quality requirements of all types – business, stakeholder, functional, non-functional and transition - for software solutions.
  • Expertly documents and refines requirements in the models appropriate for the client and project, e.g., user stories & acceptance criteria, scenarios and use cases, data models, data flow diagrams, process models, scope models, sequence diagrams, state diagrams, API documentation, etc.

Project Execution

  • Ensures deliverables meet quality standards.
  • Reviews and ensures the quality of both internal-facing and client-facing deliverables.
  • Understands the software development lifecycle.
  • Coaches team through best practices in requirements management.

Consulting and Client Relationship Management

  • Understands the business domain and technical domain well enough to understand and respond to domain-specific risks.
  • Develops strong relationships with client stakeholders, leading to partnership and collaboration around requirements risks and issues.
  • Communicates effectively with clients to identify business needs and evaluate solutions.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Manages client expectations effectively.
  • Identifies opportunities for improvement in client processes and tactfully advocates for action.

Communication

  • Facilitates team and client meetings.
  • Delivers informative, well-organized presentations.
  • Understands how to communicate difficult/sensitive information tactfully.
  • Facilitates decision making, conflict resolution and clear understanding of trade-offs.
  • Acts as a liaison between technical and non-technical stakeholders.

Problem Solving

  • Identifies, manages and resolves critical issues with ease.
  • Exhibits confidence and knowledge of industry practices when resolving project issues.

Culture and Leadership

  • Leads by example.
  • Takes responsibility for personal performance and success.
  • Demonstrates action orientation by moving decisively, learning from mistakes, and taking initiative.
  • Communicates and listens actively to build relationships and eliminate misunderstandings
  • Strives to set the standard and perform at the highest level in all activities.
  • Provides constructive feedback to team, peers and senior management in order to drive personal, professional and organizational growth.

REQUIRED SKILLS

  • Possesses an expert understanding of software requirements management, and a solid understanding of user experience design, application programming and system design.
  • Has a high level understanding of software systems and architectures.
  • Proven in-depth, hands-on experience with Agile/Scrum/Lean software development methods, including the ability to lead and execute all software requirements/backlog management activities.
  • Strong analytical thinking and problem solving skills.
  • Ethical, organized and trustworthy.
  • Strong oral and written communications skills.
  • Strong facilitation skills.
  • Proven experience balancing multiple priorities and dealing with ambiguity.
  • Ability to teach/mentor others around best practices in business systems analysis and requirements management.
  • Experience in using/administering an issue management system (Jira, Rally, VersionOne, etc.).
  • Certification in business analysis (CCBA, CBAP, PMI-PBA) are a big plus.
  • Certification in agile disciplines (PMI-ACP, CSPO) are a plus.

Job Type: Full-time

Job Location:

  • Portland, OR

Required education:

  • Bachelor's

Required experience:

  • Software Development: 4 years
  • Business Analysis: 6 years

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